FAQ'S

Q: I have questions regarding my lease, making payments or renewals?Less

Q: I have questions regarding my lease, making payments or renewals?

You can contact the main office at 412-343-6204 or accountservices@ppmrealty.com

You can contact the main office at 412-343-6204 or accountservices@ppmrealty.com

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Q: Am I allowed to get a Pet?Less

Q: Am I allowed to get a Pet?

If your lease agreement says “No Pets” then you are not allowed. You can call the office to confirm, but always check before bringing any animals home (this includes dogs, cats, caged animals)

If your lease agreement says “No Pets” then you are not allowed. You can call the office to confirm, but always check before bringing any animals home (this includes dogs, cats, caged animals)

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Q: I need to contact my utility?Less

Q: I need to contact my utility?

WATER COMPANIES:Less

WATER COMPANIES:

ELECTRIC COMPANIES:Less

ELECTRIC COMPANIES:

Duquesne Light (888) 393-7100

West Penn Power (800) 686-0021

Duquesne Light (888) 393-7100

West Penn Power (800) 686-0021

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GAS COMPANIES:Less

GAS COMPANIES:

Columbia Gas (888) 460-4332

Peoples Natural Gas (800) 764-0111

Columbia Gas (888) 460-4332

Peoples Natural Gas (800) 764-0111

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CABLE COMPANIES:Less

CABLE COMPANIES:

Comcast Cable (800) 266-2278

Verizon (800) 837-4966

Comcast Cable (800) 266-2278

Verizon (800) 837-4966

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Q: There is a possibility that I need to break my lease?Less

Q: There is a possibility that I need to break my lease?

You are not allowed to sublet your apartment, or any part of the property, short or long term, such as AirBNB, VRBO or other temporary housing applications. We have two options available if you would like to end your lease early. You can terminate your lease agreement (fee equal to three months gross rent), or you can have us try to re-rent the apartment for you (fee equal to one months gross rent). 


You are not allowed to sublet your apartment, or any part of the property, short or long term, such as AirBNB, VRBO or other temporary housing applications. We have two options available if you would like to end your lease early. You can terminate your lease agreement (fee equal to three months gross rent), or you can have us try to re-rent the apartment for you (fee equal to one months gross rent). 


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Q: I have noisy neighbors - what should I do?Less

Q: I have noisy neighbors - what should I do?

Call the police! You can always contact us in the office, but if there is a true noise disturbance it is always better to let the police handle the situation and document the incident.

Call the police! You can always contact us in the office, but if there is a true noise disturbance it is always better to let the police handle the situation and document the incident.

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Q: What is there to do in my new neighborhood?Less

Q: What is there to do in my new neighborhood?

Q: How do I get my parking permit?Less

Q: How do I get my parking permit?

Pittsburgh Parking Authority:  232 Boulevard of the Allies Pittsburgh, PA 15222 412-560-2500


Dormont Borough:  1444 Hillsdale Avenue Dormont, PA 15216 412-561-8900


Mt. Lebanon Borough 710 Washington Road Mt. Lebanon, PA 15228 412-343-3705

Pittsburgh Parking Authority:  232 Boulevard of the Allies Pittsburgh, PA 15222 412-560-2500

Dormont Borough:  1444 Hillsdale Avenue Dormont, PA 15216 412-561-8900

Mt. Lebanon Borough 710 Washington Road Mt. Lebanon, PA 15228 412-343-3705

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Q: I'm moving out now what?Less

Q: I'm moving out now what?

Fill out the Intent to Vacate Form

Follow the Move Out Checklist to make your move a smooth transition.

Fill out the Intent to Vacate Form

Follow the Move Out Checklist to make your move a smooth transition.

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