FAQ'S
Q: I have questions regarding my lease, making payments or renewals?
You can contact the main office at 412-343-6204 or accountservices@ppmrealty.com
Q: Am I allowed to get a Pet?
If your lease agreement says “No Pets” then you are not allowed. You can call the office to confirm, but always check before bringing any animals home (this includes dogs, cats, caged animals)
Q: I need to contact my utility?
WATER COMPANIES:
Pennsylvania American Water (800) 565-7292
Pittsburgh Water & Sewer Authority (412) 255-2423
ELECTRIC COMPANIES:
Duquesne Light (888) 393-7100
West Penn Power (800) 686-0021
GAS COMPANIES:
Columbia Gas (888) 460-4332
Peoples Natural Gas (800) 764-0111
CABLE COMPANIES:
Comcast Cable (800) 266-2278
Verizon (800) 837-4966
Q: There is a possibility that I need to break my lease?
You are not allowed to sublet your apartment, or any part of the property, short or long term, such as AirBNB, VRBO or other temporary housing applications. We have two options available if you would like to end your lease early. You can terminate your lease agreement (fee equal to three months gross rent), or you can have us try to re-rent the apartment for you (fee equal to one months gross rent).
Q: I have noisy neighbors - what should I do?
Call the police! You can always contact us in the office, but if there is a true noise disturbance it is always better to let the police handle the situation and document the incident.
Q: What is there to do in my new neighborhood?
Dormont: http://boro.dormont.pa.us/
Mt. Washington: https://www.visitpittsburgh.com/
Mt. Lebanon: http://mtlebanon.org/
Carnegie: http://carnegieborough.com/
Q: How do I get my parking permit?
Pittsburgh Parking Authority: 232 Boulevard of the Allies Pittsburgh, PA 15222 412-560-2500
Dormont Borough: 1444 Hillsdale Avenue Dormont, PA 15216 412-561-8900
Mt. Lebanon Borough: 710 Washington Road Mt. Lebanon, PA 15228 412-343-3705
Q: I'm moving out now what?
Fill out the Intent to Vacate Form
Follow the Move Out Checklist to make your move a smooth transition.