Tenant Resources

Moving InLess
Moving In

Congratulations on your new apartment! We are very excited to have you as one of our residents. Please click here to find our Move In Checklist to help make sure you have completed all the requirements prior to your move in date.

Congratulations on your new apartment! We are very excited to have you as one of our residents. Please click here to find our Move In Checklist to help make sure you have completed all the requirements prior to your move in date.

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Move In Checklist

Our third party, Updater, will be emailing you with an optional app that may help facilitate your move in.

Section 3 of your lease agreement lists the items you are responsible for (i.e. filter changes, garbage removal, landscaping, snow removal). Be sure you look at these items in your lease (which can be found on the app or your tenant portal) to know what is expected of you. 


If you have any questions, please feel free to contact our office at 412-343-6204. We are here Monday through Friday 9:00 AM to 4:00 PM. 


Online Tenant Portal to Pay Rent, Submit Maintenance Requests, and View Leasing Documents: https://pirain.appfolio.com/connect/users/sign_in

or Download the AppFolio Tenant App from the app store: https://itunes.apple.com/us/app/online-portal-by-appfolio/id1376350358?mt=8

Android: https://play.google.com/store/apps/details?id=com.appfolio.resident_portal 

Our third party, Updater, will be emailing you with an optional app that may help facilitate your move in.

Section 3 of your lease agreement lists the items you are responsible for (i.e. filter changes, garbage removal, landscaping, snow removal). Be sure you look at these items in your lease (which can be found on the app or your tenant portal) to know what is expected of you. 

If you have any questions, please feel free to contact our office at 412-343-6204. We are here Monday through Friday 9:00 AM to 4:00 PM. 

Online Tenant Portal to Pay Rent, Submit Maintenance Requests, and View Leasing Documents: https://pirain.appfolio.com/connect/users/sign_in

or Download the AppFolio Tenant App from the app store: https://itunes.apple.com/us/app/online-portal-by-appfolio/id1376350358?mt=8

Android: https://play.google.com/store/apps/details?id=com.appfolio.resident_portal 

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Moving OutLessLess
Moving OutLess

We are sorry to hear you will not be staying with us and hope that you have enjoyed your stay. Please fill out the Intent to Vacate form below to start the Move Out Process.


Intent to Vacate Form

We will begin marketing and showing your unit, you do not need to be present, but are welcome to be home - if not, we will let ourselves in and out. We will notify you via email and/or text for all showings scheduled. These emails will come from rent@ppmrealty.com. Please be sure to add this to your email contact list. The email and phone number that we have on file will be the one used. Please update your contact information through your tenant portal if needed.


It is important that you remember that your lease expires at 11:00 am on the second to last day of the month and you are responsible for getting the carpets professionally cleaned. Also, be sure to stop your rental payments if you have set it up as a recurring payment. 


If you have any questions/concerns about the move out process please feel free to contact our office at 412-343-6204 or accountservices@ppmrealty.com. 



Please click on the link below to view our Move Out Checklist.


Move Out Checklist 



Utilities



WATER COMPANIES: 


Pennsylvania American Water (800) 565-7292 


Pittsburgh Water & Sewer Authority
(412) 255-2423 


ELECTRIC COMPANIES:


Duquesne Light (888) 393-7100 


West Penn Power (800) 686-0021 


GAS COMPANIES:


Columbia Gas
(888) 460-4332 


Peoples Natural Gas (800) 764-0111 


CABLE COMPANIES:


Comcast Cable
(800) 266-2278 


Verizon
(800) 837-4966 


Please remember that you must provide proof that the utilities have been transferred into your name and must remain on and in your name throughout your lease expiration date.



Renters Insurance



You can use any third party for renters insurance just make sure they list us as an “additional interest” on the policy and that you have $100,000 minimum personal liability. You can upload this proof through your tenant portal. 


  • You can purchase through your current auto insurance provider. 


  • You can purchase renters insurance right from your tenant portal 


  • We partner with: www.epremiuminsurance.com  



The good news is, we have partnered with ePremium Insurance to help make renters insurance quick and easy for our tenants! 


Through their renters insurance policy you will not only get the liability coverage that you are required to have, you will also get insurance to cover your personal belongings as well. ePremium Insurance is approximately $14/$20 per month depending on your occupancy and personal property coverage. Their enrollment is nice and easy and only takes a few minutes.  


You can purchase your renters insurance through any third party insurance company, but ePremium partners with us to make it easier for you. No credit checks, enhanced coverage and they provide a preferred group rate for our residents! You can click on this link below or access it through our website: 


www.epremiuminsurance.com 


  • Enter your zip code 


  • Select PPM as your community (i.e. PPM 15211) 



Parking



Q: How do I get my on-street parking permit? 


Pittsburgh Parking Authority: 232 Boulevard of the Allies Pittsburgh, PA 15222 412-560-2500 


Dormont Borough: 1444 Hillsdale Avenue Dormont, PA 15216 412-561-8900 


Mt. Lebanon Borough: 710 Washington Road Mt. Lebanon, PA 15228 412-343-3705 


All spaces in our lots are currently assigned. Please do not park in any space except for your assigned spot. If you park in the wrong space your car could be towed at the vehicle owner’s expense. If a car is parked in your spot, please contact Travis Towing and he will tow the car away. TRAVIS TOWING 412-904-331. Never park your vehicle in places that are not designated parking spaces. If your vehicle is not in your assigned parking space it should not be anywhere in the parking lot. 


If your street requires a parking permit and you do not have an assigned parking space, have extra vehicles, or for guest parking, you will need to purchase an on-street parking permit mentioned above. 



Tenant Home Buyer Program



Did you know that NextHome PPM Realty has an exclusive program just for our tenants? Once you are leasing from us and think it might be time to buy, you can break your lease when the time comes to move into your new home if you use NextHome PPM Realty as your Buyer’s Agent. If you are interested in taking advantage of this program and are looking for a new home in America’s “most livable city”, fill out the form today to get started! 


Click here for the form 



Contact Information 



RENT & MAINTENANCE


https://pirain.appfolio.com/connect/users/sign_in 


Leasing Question ?


accountservices@ppmrealty.com 


412.343.6206 x201 


Maintenance Question ?


Maintenance@ppmrealty.com 


412.343.6206 x202 


Maintenance Emergency: 412.343.6206 x9


Emergency: Police, Fire, Ambulance: 911 


MEET OUR TEAM



FAQ’S



Q: I have questions regarding my lease, making payments or renewals? 


You can contact the main office at 412-343-6204 or accountservices@ppmrealty.com 


Q: Am I allowed to get a Pet? 


If your lease agreement says “No Pets” then you are not allowed. You can call the office to confirm, but always check before bringing any animals home (this includes dogs, cats, caged animals) 


Q: There is a possibility that I need to break my lease? 


You are not allowed to sublet your apartment, or any part of the property, short or long term, such as AirBNB, VRBO or other temporary housing applications. 


We have two options available if you would like to end your lease early. You can terminate your lease agreement, or you can have us try to re-rent the apartment for you. The Early Termination gives you the option to immediately break your lease agreement. In order to do this we will need this form completed, signed and returned and the termination fee (equal to three months gross rent) paid online through your tenant portal (the charge will be posted once the form is returned). The Re-Rent gives you the option to have us attempt to re-rent the unit for you. With this option, you are still responsible for all rent and utilities until someone else moves in. In order to move forward with this option, we would need this form completed, signed and returned and the re-rent fee (equal to one months gross rent) paid online through your tenant portal (the chargewill be posted once the form is returned). If this is for a job transfer, sometimes companies will pay a portion or all of these fees to help their employees. The re-rent fee is good if you are able to notify us in advance of the move, but if you have to move immediately, many people do not want to worry about paying utilities and rent at two places so the termination fee is appealing. 


Contact our office for the appropriate forms and additional details. 


Q: I have noisy neighbors - what should I do? 


Call the police! You can always contact us in the office, but if there is a true noise disturbance it is always better to let the police handle the situation and document the incident. 


Q: What is there to do in my new neighborhood? 


Dormont: http://boro.dormont.pa.us/ 


Mt. Washington: https://www.visitpittsburgh.com/ 


Mt. Lebanon: http://mtlebanon.org/ 


Carnegie: http://carnegieborough.com/

We are sorry to hear you will not be staying with us and hope that you have enjoyed your stay. Please fill out the Intent to Vacate form below to start the Move Out Process.


Intent to Vacate Form

We will begin marketing and showing your unit, you do not need to be present, but are welcome to be home - if not, we will let ourselves in and out. We will notify you via email and/or text for all showings scheduled. These emails will come from rent@ppmrealty.com. Please be sure to add this to your email contact list. The email and phone number that we have on file will be the one used. Please update your contact information through your tenant portal if needed.

It is important that you remember that your lease expires at 11:00 am on the second to last day of the month and you are responsible for getting the carpets professionally cleaned. Also, be sure to stop your rental payments if you have set it up as a recurring payment. 

If you have any questions/concerns about the move out process please feel free to contact our office at 412-343-6204 or accountservices@ppmrealty.com. 


Please click on the link below to view our Move Out Checklist.

Move Out Checklist 


Utilities


WATER COMPANIES: 

Pennsylvania American Water (800) 565-7292 

Pittsburgh Water & Sewer Authority (412) 255-2423 

ELECTRIC COMPANIES:

Duquesne Light (888) 393-7100 

West Penn Power (800) 686-0021 

GAS COMPANIES:

Columbia Gas (888) 460-4332 

Peoples Natural Gas (800) 764-0111 

CABLE COMPANIES:

Comcast Cable (800) 266-2278 

Verizon (800) 837-4966 

Please remember that you must provide proof that the utilities have been transferred into your name and must remain on and in your name throughout your lease expiration date.


Renters Insurance


You can use any third party for renters insurance just make sure they list us as an “additional interest” on the policy and that you have $100,000 minimum personal liability. You can upload this proof through your tenant portal. 

  • You can purchase through your current auto insurance provider. 

  • You can purchase renters insurance right from your tenant portal 

  • We partner with: www.epremiuminsurance.com  

The good news is, we have partnered with ePremium Insurance to help make renters insurance quick and easy for our tenants! 

Through their renters insurance policy you will not only get the liability coverage that you are required to have, you will also get insurance to cover your personal belongings as well. ePremium Insurance is approximately $14/$20 per month depending on your occupancy and personal property coverage. Their enrollment is nice and easy and only takes a few minutes.  

You can purchase your renters insurance through any third party insurance company, but ePremium partners with us to make it easier for you. No credit checks, enhanced coverage and they provide a preferred group rate for our residents! You can click on this link below or access it through our website: 

www.epremiuminsurance.com 

  • Enter your zip code 

  • Select PPM as your community (i.e. PPM 15211) 


Parking


Q: How do I get my on-street parking permit? 

Pittsburgh Parking Authority: 232 Boulevard of the Allies Pittsburgh, PA 15222 412-560-2500 

Dormont Borough: 1444 Hillsdale Avenue Dormont, PA 15216 412-561-8900 

Mt. Lebanon Borough: 710 Washington Road Mt. Lebanon, PA 15228 412-343-3705 

All spaces in our lots are currently assigned. Please do not park in any space except for your assigned spot. If you park in the wrong space your car could be towed at the vehicle owner’s expense. If a car is parked in your spot, please contact Travis Towing and he will tow the car away. TRAVIS TOWING 412-904-331. Never park your vehicle in places that are not designated parking spaces. If your vehicle is not in your assigned parking space it should not be anywhere in the parking lot. 

If your street requires a parking permit and you do not have an assigned parking space, have extra vehicles, or for guest parking, you will need to purchase an on-street parking permit mentioned above. 


Tenant Home Buyer Program


Did you know that NextHome PPM Realty has an exclusive program just for our tenants? Once you are leasing from us and think it might be time to buy, you can break your lease when the time comes to move into your new home if you use NextHome PPM Realty as your Buyer’s Agent. If you are interested in taking advantage of this program and are looking for a new home in America’s “most livable city”, fill out the form today to get started! 

Click here for the form 


Contact Information 


RENT & MAINTENANCE

https://pirain.appfolio.com/connect/users/sign_in 

Leasing Question ?

accountservices@ppmrealty.com 

412.343.6206 x201 

Maintenance Question ?

Maintenance@ppmrealty.com 

412.343.6206 x202 

Maintenance Emergency: 412.343.6206 x9

Emergency: Police, Fire, Ambulance: 911 

MEET OUR TEAM


FAQ’S


Q: I have questions regarding my lease, making payments or renewals? 

You can contact the main office at 412-343-6204 or accountservices@ppmrealty.com 

Q: Am I allowed to get a Pet? 

If your lease agreement says “No Pets” then you are not allowed. You can call the office to confirm, but always check before bringing any animals home (this includes dogs, cats, caged animals) 

Q: There is a possibility that I need to break my lease? 

You are not allowed to sublet your apartment, or any part of the property, short or long term, such as AirBNB, VRBO or other temporary housing applications. 

We have two options available if you would like to end your lease early. You can terminate your lease agreement, or you can have us try to re-rent the apartment for you. The Early Termination gives you the option to immediately break your lease agreement. In order to do this we will need this form completed, signed and returned and the termination fee (equal to three months gross rent) paid online through your tenant portal (the charge will be posted once the form is returned). The Re-Rent gives you the option to have us attempt to re-rent the unit for you. With this option, you are still responsible for all rent and utilities until someone else moves in. In order to move forward with this option, we would need this form completed, signed and returned and the re-rent fee (equal to one months gross rent) paid online through your tenant portal (the chargewill be posted once the form is returned). If this is for a job transfer, sometimes companies will pay a portion or all of these fees to help their employees. The re-rent fee is good if you are able to notify us in advance of the move, but if you have to move immediately, many people do not want to worry about paying utilities and rent at two places so the termination fee is appealing. 

Contact our office for the appropriate forms and additional details. 

Q: I have noisy neighbors - what should I do? 

Call the police! You can always contact us in the office, but if there is a true noise disturbance it is always better to let the police handle the situation and document the incident. 

Q: What is there to do in my new neighborhood? 

Dormont: http://boro.dormont.pa.us/ 

Mt. Washington: https://www.visitpittsburgh.com/ 

Mt. Lebanon: http://mtlebanon.org/ 

Carnegie: http://carnegieborough.com/

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